FAQ
1. Is the jewelry really waterproof? Can I shower, swim, or work out in it?
2. Will the jewelry tarnish or fade over time?
3. Is the jewelry safe for sensitive skin?
4. What is your return or exchange policy?
5. How do I find my size?
6. Do you offer special packaging?
8. How fast do orders ship?
9. Where do you ship from?
10. Can I wear the jewelry in saltwater, chlorine, or hot yoga?
11. What if my tracking says delivered but I didn’t receive it?
12. How long will the gold last?
13. Do you offer wholesale orders or bridesmaid bundles?
Yes! Oside Jewelry is truly lifeproof—you can shower, sweat, swim, surf, and work out in it without worrying about fading or damage. I personally wear my stack every day, including in the ocean and shower.
2. Will the jewelry tarnish or fade over time?
Our pieces are made from stainless steel with 18k gold plating, which means they’re tarnish-resistant and designed for long-term wear. My own bracelet stack has held up beautifully for over a year with daily wear and only shower “cleaning.”
3. Is the jewelry safe for sensitive skin?
Yes. Oside Jewelry is hypoallergenic and nickel-safe, making it perfect for sensitive skin. Stainless steel combined with gold creates a durable, skin-friendly finish that won’t turn your skin green.
4. What is your return or exchange policy?
If something doesn’t work out, please reach out. I want you to love your jewelry, and I’m always happy to help with returns, exchanges, or resolving any concerns quickly and kindly.
5. How do I find my size?
For bracelets or anklets, measure your wrist snugly and add 0.25–0.5 inch for a comfortable fit. If you need help, feel free to message me with your measurements—I’m happy to guide you.
6. Do you offer special packaging?
Yes! Every order comes in our signature Oside pouch, which is perfect for gifting and doubles as a travel pouch.
8. How fast do orders ship?
Orders typically ship quickly from San Diego, California. Most packages go out within a day or two. If you ever need a rush order, just let me know—I always try to accommodate.
9. Where do you ship from?
All orders ship from San Diego, CA.
10. Can I wear the jewelry in saltwater, chlorine, or hot yoga?
Yes! Oside Jewelry is built for active lifestyles. Saltwater, sweat, and chlorine won’t harm the pieces—but a quick rinse after heavy exposure is always recommended for extra longevity.
11. What if my tracking says delivered but I didn’t receive it?
Please reach out! Sometimes carriers mark packages early or deliver to neighbors. I’ll help you track it down and will do everything I can to make sure you receive your order.
12. How long will the gold last?
Thanks to the gold + stainless steel bond, your jewelry maintains its shine incredibly well. This combo is far more durable than brass-based pieces and is designed for daily, long-term wear.
13. Do you offer wholesale orders or bridesmaid bundles?
Yes! If you’d like multiple pieces for gifts, bridesmaids, or events, feel free to message me for special pricing and details.
Care Instructions
Oside Jewelry is designed to be truly lifeproof—sweat-proof, waterproof, and made for everyday wear. You can shower, swim, work out, and live in your pieces without worrying about tarnishing.
My personal bracelet stack has been worn every single day for over a year, and the only “cleaning” it gets is whatever water hits it in the shower. It still shines just as beautifully.
If you’d like to give your pieces a little extra love, a quick rinse with mild soap and water is all they need. Gently pat dry with a soft cloth.
No polishing, no scrubbing, no special products—just wear and enjoy.
What Is the Jewelry Made Of?
Oside Jewelry is crafted from high-quality stainless steel plated in 18k gold, a pairing known for its strength, shine, and long-lasting wear.
Stainless steel and gold naturally bond well together, allowing the gold to adhere smoothly for a tarnish-resistant, durable finish. This combination also means your jewelry won’t turn your skin green—even with daily wear.
By combining these metals, you get pieces that are:
-Waterproof & sweat-proof
-Tarnish-resistant
-Hypoallergenic for sensitive skin
-Safe for everyday, all-day wear
It’s jewelry you can shower in, sweat in, swim in, and truly live in—without worrying about fading or irritation.
Gift Wrapping & Packaging
Every order arrives in our signature Oside Jewelry pouch, perfect for gifting or treating yourself. Customers love reusing these soft, durable pouches for travel—they keep your pieces protected and tangle-free on the go.
Whether it’s a birthday, bridesmaid gift, or a little something just because, your jewelry comes ready to delight right out of the package.
Custom & Personalized Orders
While we don’t offer full custom designs, we’re happy to accommodate small adjustments to help your piece fit perfectly. This includes simple tweaks like:
-Using your wrist measurements for a better fit
-Shortening or removing an extender
-Minor length adjustments on chains or bracelets
If you need a small modification, just send a message at checkout and include your phone number and email so we can make sure everything turns out just right for you. —I'm always happy to help personalize the fit.